|  |  Get Into Your Communication Zone
In sports, it's called being in the "zone" or the "flow". Performers, like athletes, who are in the zone, often speak of not "thinking" about what they're doing. They often describe a state of relaxation and focus, as if the performance is coming forth spontaneously from deep within, rather than forced. That ability to perform at the very highest possible level is possible in negotiation as well. Like athletes in the zone, good communicators don't seem to get thrown off by difficult issues or tactics or people. |  |  |  |  |  "The most useful parts of the program were the role-playing and real life examples of negotiation. This session expanded my thinking for how to deal with all the relationships in my life." |  |  | Participant Medical Device Company |  | | |