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Use Common Ground to Get to Higher Ground
Discuss shared concerns to move the conversation to a better place.
When you feel under attack you may have the urge to focus on why you are right and how the other person is wrong. When both people have their defenses up, a safe place to seek is common ground. Common ground is composed of shared interests, goals, needs, desires and motivations the two of you share.
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 "Even if we think we're good negotiators, it's always helpful to practice. It was a great program!" |
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Regional Medical Liaison Biotechnology Company |
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