As the former Managing Director of Accordence, Mr. Lum consulted with clients regarding complex transactions, equipping individuals, teams and institutions with negotiation methodologies and skills. His work included facilitation, coaching, and advising with clients in the health care, biotech, pharmaceutical, information technology, and financial services industries. Mr. Lum facilitated internal and external negotiations; mediated labor-management disputes; and advised on partnering and alliances.

He has worked with sales teams, account managers, government officials, attorneys, business executives, educators, diplomats, and community leaders. Organizations with which Mr. Lum has worked include Eli Lilly & Company, Charles Schwab, Amgen, Microsoft, Hewlett Packard, DuPont, World Bank, and the Red Cross. He was also Professor and Director of the Center for Negotiation and Dispute Resolution at UC Hastings College of the Law in San Francisco, California for two years which was ranked in the top 15 of the 2010 U.S. News and World Report’s Top Law School Dispute Resolution Programs. He has been an adjunct professor at UC Berkeley and Stanford Law Schools. Mr. Lum has also produced a video on multi-party negotiations and written a number of articles on collaborative processes. He is a regular contributor to the Huffington Post and has served as the negotiation expert for Monster.com on executive negotiation issues.  Mr. Lum is author of the recently released McGraw-Hill book, The Negotiation Fieldbook. He is a member of the California State Bar and its Committee on Alternative Dispute Resolution. Mr. Lum also served as a board member of the Peninsula Conflict Resolution Center. He currently serves on the Board of Overseers of the Malcolm Baldrige National Quality Award.