Keith Fitzgerald

Education

B.A. Tufts University
Master's Degree in Public Administration, John F. Kennedy School of Government, Harvard University

Experience

Keith Fitzgerald is the Managing Director of a public interest training and consulting firm based in Singapore specializing in negotiation, conflict management, crisis management, change management, and service delivery in the public sector and is a Senior Conflict Advisor to the Asian Development Bank.  At Accordence, Mr. Fitzgerald provides negotiation training and consulting services.

Mr. Fitzgerald was a Senior Fellow at Singapore’s S. Rajaratnam School of International Studies (RSIS) and the Institute of Defence and Strategic Studies, where he was Director of the Asian Programme on Negotiation & Conflict Management (APNCM) from 2002 - 2007.  He served as a Visiting Lecturer at the National University of Singapore’s Public Policy Programme (from the John F. Kennedy School of Government at Harvard University) from 1999-2000.  He is the co-author of Negotiating Hostage Crises with the New Terrorists (Praeger, 2007).  Mr. Fitzgerald was the Special Assistant to the Director of the Harvard Negotiation Project (Professor Roger Fisher, author of the international best-seller, Getting to YES: Negotiating Agreement Without Giving In) where he was also an Associate from 1994 to 1999. He worked with the nonprofit Conflict Management Group, and Conflict Management, Inc., both professional outgrowths of the Harvard Negotiation Project, from 1991 - 1999. He has been a Teaching Fellow in Negotiation at Harvard Law School and in International Mediation & Conflict Resolution at the Kennedy School of Government at Harvard. He is a Founding Member of the Council for Emerging National Security Affairs (CENSA) based in Washington, DC, and an associate member of the Singapore Institute for International Affairs.

Mr. Fitzgerald specializes in providing strategic assistance and training to executives and public sector officials in effective negotiation skills, conflict management, crisis leadership, communication, facilitation, and joint decision-making skills and processes.  He has worked with several multi-national corporations (including Hewlett-Packard, IBM, Intel, AT&T, Alcatel, DKSH, Goldman Sachs, Merck, Merrill Lynch, Bombardier, Cisco, InterWoven, FreeMarkets, and Accenture).  In the public sector, he has trained several Ministries of Foreign Affairs, Ministries of National Planning, and Ministries of Trade around the world.  He has been a trainer and strategic consultant to the United Nations, the World Bank, the Organization for Security and Cooperation in Europe (OSCE), the Commonwealth of Independent States (CIS), the World Health Organization (WHO), and many international foundations and NGOs.  He has been involved in negotiations and conflict management efforts in over 80 countries and territories, including Northern Ireland, the Middle East, the Balkans, Korea, Canada and the United States, Afghanistan, Colombia, Ecuador and Peru, India and Pakistan, Cambodia, Nepal, Bhutan, Singapore, Sri Lanka, East Timor, the Philippines, Sudan, South Africa, and throughout the Former Soviet Union.  He has advised governments, families, and security forces on several crisis and hostage negotiations in Latin America, the Former Soviet Union, and Southeast Asia.

He is a former martial arts champion and has been a martial arts instructor for over twenty years.