Meeker Green's Ideas on Conflict Navigation in Forbes.com

It takes two to reach an agreement. Heather Meeker Green, the Managing Director of Accordence, was featured in Forbes to discuss how people navigate conflicts with one another, as highlighted in Grande Lum's new e-book "Tear Down the Wall".

Meeker Green, along with the article's author, Jim Camp, agreed that recognizing needs is essential internally and externally. Meeker Green notes that understanding other’s needs helps deal with difficult behavior, and recognize that it is need-driven and not a personality flaw; Camp points out that understanding one’s own needs can help people stay emotionally neutral.

To read the full article, please visit: http://www.forbes.com/sites/jimcamp/2013/10/30/leveraging-heart-skills-in-conflict-mediation/

The article was re-posted by the Chicago Tribune: http://www.chicagotribune.com/business/chi-nsc-leveraging-heart-skills-in-conflict-mediation-20131030,0,2112943.story

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Patricia Gale Positively Reviews Grande Lum's New e-Book