Client Success Stories

As a global consulting and training firm specializing in negotiation and conflict resolution, Accordence® has partnered with many Fortune 500 companies to develop new approaches for their teams that focus on both substance and relationship value. These case studies represent common negotiation challenges our clients have faced and the unique results they achieved, including becoming effective negotiators, by working with the most engaging and dedicated professionals at Accordence.

Accordence has served clients in many industries regarding challenging business issues over its first decade that are still relevant today.

Learning Impact

Having trained over 15,000 individuals in a range of negotiation, communication and personal effectiveness skills, Accordence is proud to address the strategic initiatives that promote alignment between performance objectives and individual and team competencies. The impact starts in the classroom and extends well beyond when participants reflect, practice, self-assess, apply, receive feedback and perpetuate a continuous cycle of improvement while serving as a positive example for others.

How “Sticky” Is Negotiation Training?

As one part of our overall service offerings, Accordence has conducted large-scale negotiation training initiatives at 3 different companies that involved close to 1,000 participants in sales-oriented roles.  

In an effort to gauge the “stickiness” of new behaviors as well as more tangible results, surveys were administered, typically in the 3-to-6-month range after training, to which approximately 60% of participants responded. 

Research on Sales Excellence and Negotiation

In partnership with Miller Heiman, Accordence conducted a survey entitled Negotiate Now: A Strategic Perspective on the Role Negotiations Play in Achieving Sales Excellence and asked over 600 sales people to explore how negotiations differentiate success.